1. As the product is exquisite and small, if there is any damage caused by extrusion or scratch during transportation, please contact us(support@foxfans.store) as soon as possible at your convenience to decide if it is eligable for exchange or refund. We (Foxfans) will exchange it for you free of charge within 7 working days from the date of delivert.
  2. In case the goods you receive are not what you ordered, we (Foxfans) will exchange them for you free of charge within 7 working days from the date of delivery
  3. In case of product problems caused by improper use (collision, water inflow, excessive extrusion, etc.), we will replace the parts for you free of charge within six months from the date of purchase, and we will replace the parts for you more than six months from the date of purchase, and you only need to pay the express fee;

If normal use in bad situation, from the date of purchase, we free upgrade for you two years, more than two years from the date of purchase, we free replacement parts for you, more than three years from the date of purchase, we replacement for you, you only need to pay the Courier costs, at the same time also hope you carefully read the instructions before use and maintenance tips!